Delivery


  • Shipping time within Sweden – Normally 2-4 working days.

 
  • Shipping time within EU – Normally 2-4 working days with UPS or any other mayor shipping company.


    Transport liability

Itik Design AB  is responsible if the shipment is damaged or lost during transportation to the customer. If the shipment is damaged or lost when returning it on your initiative, you are responsible for loss or damage. We recommend packing returned products in the original container/box or similar. Furthermore, we recommend insuring the shipment.

If shipments with obvious damages are delivered, you are obliged to notify the transportation company immediately and to refuse the acceptance of the shipment. Please also contact our customer service, so that  Itik Design AB is able to protect its rights to satisfy claims against the transportation company. Hidden damages are to be reported to Itik Design AB (info@itikdesign.se) immediately after your notice, not later than 3 days after receiving the shipment.

Particular attention should be given when receiving bulky goods, e.g. furniture. We urge you to inspect the packaging of the shipment regarding obvious damages before signing the shipping documents. In case of damages they have to be reported to the shipping agent immediately, and they have to be set out in writing on the shipping documents of both you and the transportation company's copy. Furthermore, you are obliged to contact Itik Design AB (info@itikdesign.se) as soon as possible, not later than 3 days after receiving the shipment.

 


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